In an effort to help limit the spread of coronavirus (COVID-19), effective Tuesday, March 17, 2020, all city facilities will be closed to public walk-ins until further notice. City services will be available online, by phone, and through limited in-person appointments. Please review the full news release here.


Winder City Council passed an Emergency Declaration and Ordinance which is effective immediately and shall remain in effect until 11:59 PM on April 6, 2020. Please read the full document here.

Winder Customer Center

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    Customer Service Manager
    Gwen Rice

    (678) 425-6825 


Customer Center
45 East Athens Street
P.O. Box 566
Winder, GA 30680

Main Telephone: (770) 867-3106

Welcome to the City of Winder Customer Center!

The Customer Center is responsible for delivering quality services in the area of utility billing and customer support, including customer contact (telephone and walk-in), payment processing, credit/collections and billing. Our services include water, sewer, garbage and natural gas.

The Customer Center is here to ensure that your utility needs are met. Please contact our office to apply for utility service, discontinue service or if you have questions regarding your utility service or bill.

We hope that you find our web pages useful and informative.                                

Administrative Office Hours

Monday - Friday: 9 am - 5 pm
Saturday & Sunday: Closed
City of Winder Observed Holidays: Closed