CUSTOMER DRIVEN SERVICE - Our actions are driven by the desire to serve our customers better. We work not only to meet their needs but also to exceed their expectations.

COMMITMENT TO EXCELLENCE - While there are many elements of excellence, we believe a focus on timeliness, improvements, and quality is the best way to fulfill our mission.

TIMELINESS - We strive to our customers' needs timely and accurately. We always balance our desire for speed with diligent care to insure accuracy.

IMPROVEMENTS - We continually improve our processes in order to better serve our customers. We are committed to a continuous learning environment where we constantly upgrade our skills.

QUALITY - We are committed to meeting and exceeding the high standards of performance set by the Mayor and City Council.

A DEEP RESPECT FOR EACH PERSON - We share a deep respect for the contribution of each person to the success of the Finance Team. Each of us has rights and responsibilities as members of the Finance Team. We have the right to work in an environment where mutual respect, teamwork, integrity, honesty, and candor are the norm. We have the responsibility to foster that environment and actively contribute to the success of the Finance Team.

MUTUAL RESPECT AND TEAMWORK - We recognize and respect diversity of people and support ideas in our work environment. Each of us has an obligation to speak up and an obligation to listen. We encourage constructive contention. We confront issues with mutual respect. We pro-actively communicate and share information with colleagues. We expect the best of each other and ourselves. No person is alone in his or her pursuit of an objective; WE ARE A TEAM.

PERSONAL ACCOUNTABILITY - We each take ownership for the success of our team. We keep our commitments. We recognize each other and ourselves as valuable assets of the City of Winder and strive for personal excellence as well as Team success.